Last updated: 23 May 2026
Privacy Policy
This policy describes how Aspire handles personal information when people browse, enquire, subscribe or place an order.
Who this policy applies to
It applies to visitors, customers, newsletter subscribers and people who contact Aspire Sports & Fitness Supplements.
Information we collect
- Name, email, phone and delivery or billing details
- Order, product, delivery and support history
- Contact-form, enquiry and newsletter preferences
- Website, browser, device, cookie and basic analytics information
- Security and fraud-prevention signals supplied by service providers
How information is used
We use information for legitimate operational, service and security purposes: processing and fulfilling orders, customer support, shipping, maintaining records, preventing misuse, improving the website, and sending marketing only where consent or another lawful basis applies.
Service providers and disclosure
Information may be disclosed to hosting, technology, customer-service, shipping, fulfilment, analytics, hosted-checkout and payment providers where reasonably required to deliver their services. Information may also be disclosed when required by law or to protect legal rights and security.
Some providers may process information outside Australia. Where applicable, we take reasonable steps appropriate to the service and legal requirements.
Hosted checkout and card information
The storefront does not collect or store full card details. Card information is handled by external hosted-checkout and payment providers under their own security and privacy controls.
No standalone sale of information
Customer information is not sold as a standalone product. It is shared only for legitimate operations, service, security, consented marketing or legal obligations.
Retention
Information is retained only as long as reasonably needed for the purposes described, legal and accounting obligations, dispute handling, security and fraud prevention. Retention periods vary by record type.
Security
We use reasonable technical and organisational safeguards appropriate to the information and services involved. No internet transmission or storage system is completely secure, so absolute security cannot be guaranteed.
Access, correction and marketing opt-out
People may request access to or correction of personal information by email. Marketing emails will include an unsubscribe method; service and transactional messages may still be sent where necessary.
Privacy complaints
Send a clear description of the concern and relevant details to our support email. We will review and respond within a reasonable period and explain any further complaint pathway that applies.
Children's information
The store is not directed to children and we do not knowingly seek personal information from children without appropriate involvement of a parent or guardian.
Changes to this policy
We may update this policy when services, practices or legal requirements change. The centralized last-updated date identifies the current version.
Contact
Questions may be sent to support@aspiresportsupplements.com.au.